DEALER VAULT

Tire Care

Warranty Information
  Passenger Tire Warranty  

I. WHAT IS WARRANTED AND WHO IS ELIGIBLE UNDER THIS WARRANTY

Kumho Tire Co., Inc., 10299 6th Street, Rancho Cucamonga, CA 91730 warrants to the original consumer purchaser that all Kumho replacement radial tires either directly or through an authorized Kumho dealer, and which are mounted on cars within the U.S.A., and becomes unserviceable for any reason within the manufacturers control, such tire will be replaced with an equivalent Kumho tire.

What is covered by the warranty and how long

The life of the original usable tread has worn down to 2/32" remaining (worn down to the top of the built-in indicators in the tread grooves), before 6 years from the date of manufacture or purchase date supported with proof of purchase for every passenger and light truck tire (whichever comes first), and before 5 years from the date of manufacture for commercial truck tires (whichever comes first), any new tire manufactured by Kumho Tires Co., Inc. covered by this warranty becomes unserviceable due to a material or workmanship condition, Kumho will do either of the following:

  1. During the first 2/32" or the original usable tread, Kumho will replace such tire with a comparable new Kumho or Marshal tire free of charge. Applicable taxes on the new tire and costs of mounting and balancing service are payable by the owner.
  2. After the first 2/32" of the original usable tread, a credit will be given toward the purchase of a comparable new Kumho or Marshal tire to the original usable tread of the new tire. Applicable taxes and costs of mounting and balancing service are payable by the owner.

     

    The amount of such credit will be calculated by the following formula:

     

    Remarks: *** Please refer to the Adjustment Credit Percentage Table to obtain the actual percentage amount when calculating the formula below.

     

    Example: C= 5 (O.T.R) = ***38% x $100.00 (P) = $38.00
                   10 (O.T.)

     

    C: Amount of credit
    O.T.R.: Original Usable Tread Remaining on Returned Tire
    O.T.: Original Usable Tread on New Tire
    P: Purchase Price of New Tire in accordance with KUMHO Dealer’s Price List effective at the time of adjustment
  3. Temporary Spare Tire

    During the first 1/32" of the original usable tread, Kumho will replace such temporary tire with a comparable new Kumho temporary tire free of charge. After the first 1/32" of the original usable tread, but less than 2/32", a credit of 50% towards a comparable new Kumho temporary tire will be given. Applicable taxes and costs of mounting and balancing service are payable by the owner.

  4. Adjustment on ride complaint or out-of-round tires is allowed only during the first 2/32" of the original tread depth before 12 months from date of manufacture or purchase date (whichever comes first), supported with proof for every passenger and light truck tire.
Adjustment Credit Percentage Based On Remaining Tread Depth Chart
O.T.R.
(Original
Usable Tread
Remaining
On Returned
Tire) 		O.T.(Original Usable Tread On New Tire)
9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
2 / 32 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0
3 / 32 14 13 11 10 9 8 8 7 7 6 6 6 5 5 5 5 4 4 4 4 4 4 3 3
4 / 32 29 25 22 20 18 17 15 14 13 13 12 11 11 10 10 9 9 8 8 8 7 7 7 7
5 / 32 43 38 33 30 27 25 23 21 20 19 18 17 16 15 14 14 13 13 12 12 11 11 10 10
6 / 32 57 50 44 40 36 33 31 29 27 25 24 22 21 20 19 18 17 17 16 15 15 14 14 13
7 / 32 100 63 56 50 45 42 38 36 33 31 29 28 26 25 24 23 22 21 20 19 19 18 17 17
8 / 32 100 100 67 60 55 50 46 43 40 38 35 33 32 30 29 27 26 25 24 23 22 21 21 20
9 / 32 100 100 100 70 64 58 54 50 47 44 41 39 37 35 33 32 30 29 28 27 26 25 24 23
10 / 32   100 100 100 73 67 62 57 53 50 47 44 42 40 38 36 35 33 32 31 30 29 28 27
11 / 32   100 100 100 75 69 64 60 56 53 50 47 45 43 41 39 38 36 35 33 32 31 30
12 / 32   100 100 100 77 71 67 63 59 56 53 50 48 45 43 42 40 38 37 36 34 33
13 / 32   100 100 100 79 73 69 65 61 58 55 52 50 48 46 44 42 41 39 38 37
14 / 32   100 100 100 80 75 71 67 63 60 57 55 52 50 48 46 44 43 41 40
15 / 32   100 100 100 81 76 72 68 65 62 59 57 54 52 50 48 46 45 43
16 / 32   100 100 100 82 78 74 70 67 64 61 58 56 54 52 50 48 47
17 / 32   100 100 100 83 79 75 71 68 65 63 60 58 56 54 52 50
18 / 32   100 100 100 84 80 76 73 70 67 64 62 59 57 55 53
19 / 32   100 100 100 85 81 77 74 71 68 65 63 61 59 57
20 / 32   100 100 100 86 82 78 75 72 69 67 64 62 60
21 / 32   100 100 100 86 83 79 76 73 70 68 66 63
22 / 32   100 100 100 87 83 80 77 74 71 67 67
23 / 32   100 100 100 88 84 81 78 75 72 70
24 / 32   100 100 100 88 85 81 79 76 73
25 / 32   100 100 100 88 85 82 79 77
26 / 32   100 100 100 59 86 83 80
27 / 32   100 100 100 89 86 83
28 / 32   100 100 100 90 87
29 / 32   100 100 100 90
30 / 32   100 100 100
31 / 32   100 100
32 / 32   100

The authorized Kumho or Marshal dealer will determine the adjustment cost by multiplying the percentage of the original usable tread worn by the current Kumho or Marshal dealer’s price list effect at the time of adjustment.

WHAT IS NOT COVERED BY THE WARRANTY

  1. This limited warranty is applicable only in the United States, and any tires used or equipped on a vehicle registered or operated outside the U.S. are not covered by this warranty.
  2. Tires branded or marked “Non-Adjustable (NA) or Blemished (Blem) or DOT/Serial numbers previously cut will not be adjusted.
  3. Any tire worn beyond the wear bars (less than 2/32”remaining tread).
  4. The cost of application taxes and mounting and balance service.
  5. Tire damage or irregular wear due to:
    1. Road hazard, including puncture, cut, impact break, bulge, snag, stone drill, collision.
    2. Continued use while run flat or under acute under-inflation
    3. Improper use or operation, without limitation, improper inflation pressure, overloading, use of an improper rim, tire/wheel assembly imbalance or other vehicle condition, worn suspension components, improper mounting or de-mounting, misuse, misapplication, fire or other externally generated heat, water or other material trapped inside the tire during mounting, tire alteration, racing or competition purposes, improper inserting of sealant, balance or filler materials.
    4. Improper repair, or with repairs not conforming to the Rubber Manufacturers Association standards, or with section repairs, or with self-vulcanizing plug only.
    5. Failure to rotate the tire at least every 5,000 miles as evidenced by Kumho‘s Mileage Warranty/Tire Rotation Card (printed in this brochure) or vehicle misalignment.
  6. Ozone or weather cracking on tires over four (4) years from the date of the manufacture.
  7. Tires that have been recapped, or retreaded, or regrooved.
  8. Ride disturbance (out-of-round, vibration, pulling, etc.) claims submitted after the first 2/32” of tread wear.
  9. Loss of time, or use, inconvenience, or any incidental or consequential damage.
  10. Tires that have been modified by the addition or removal of material or any tire intentionally altered to change its appearance.
  11. Tires unserviceability caused by the tire operation in excess of tire/wheel manufacturers specifications and recommendations.
  12. Tires that are miss-applied due to insufficient speed rating, or undersized, or oversized tires.
  13. Tires that have become unserviceable because chemical corrosion, vandalism, chains and flat spotting.
  14. Tires involved in any race related activities.
  15. This limited warranty applies only to the original purchaser and is non-transferable.

OWNER'S OBLIGATION

In order to be eligible for Kumho's limited warranty service the owner must:

  1. Present the tire to any authorized Kumho dealer.
  2. Complete and sign a Kumho warranty claim form, which is available at any authorized dealer.
  3. Pay the amounts due on a new tire, less the amount of credit, including taxes, mounting and balancing charges or the cost of other services ordered.

To locate an authorized Kumho /Marshal dealer, look in the yellow pages under Tire Dealer, use our web address www.KumhoTireUSA.com and refer to the Kumho Dealer Directory or call 800-HI-Kumho (800-445-8646).

 

Other Rights

This limited warranty gives the owner of KUMHO tires specific legal right, and you may also have other rights which vary from state to state.

 

  LIMITED TREAD WEAR WARRANTY  
    For Passenger Radial Tires:      For Light Truck Tires:
    Pattern Mileage Coverage    Pattern Mileage Coverage
    KU21 30,000 MILES    KL51 60,000 MILES (P-Metric sizes)
    716 50,000 MILES  
    732 50,000 MILES    
    795 70,000 MILES    

     

  1. If tread has worn down to the tread wear indicators (2/32nds tread depth) within 48 months from the date of purchase (or manufacturer) or does not deliver the warranted miles of normal passenger use, whichever comes first, Kumho Tire U.S.A., Inc. will make an allowance for unused service towards a comparable new tire, pro-rated on warranted miles.
  2. The replacement allowance will be calculated by percentage of the warranted miles not received multiplied to the predetermined adjustment price of the tire at the time and place of the adjustment.
Mileage Warranty Adjustment Table Chart
Mileage
up to		 Percent Customer Pays Per Original Warranty Mileage Mileage
up to		 Percent Customer Pays Per Original Warranty Mileage
30k 50k 60k 70k 85k 100k 30k 50k 60k 70k 85k 100k
1,000 3% 2% 2% 1% 1% 1% 51,000     85% 73% 60% 51%
2,000 7% 4% 3% 3% 2% 2% 52,000     87% 74% 61% 52%
3,000 10% 6% 5% 4% 4% 3% 53,000     88% 76% 62% 53%
4,000 13% 8% 7% 6% 5% 4% 54,000     90% 77% 64% 54%
5,000 17% 10% 8% 7% 6% 5% 55,000     92% 79% 65% 55%
6,000 20% 12% 10% 9% 7% 6% 56,000     93% 80% 66% 56%
7,000 23% 14% 12% 10% 8% 7% 57,000     95% 81% 67% 57%
8,000 27% 16% 13% 11% 9% 8% 58,000     97% 83% 68% 58%
9,000 30% 18% 15% 13% 11% 9% 59,000     98% 84% 69% 59%
10,000 33% 20% 17% 14% 12% 10% 60,000     100% 86% 71% 60%
11,000 37% 22% 18% 16% 13% 11% 61,000       87% 72% 61%
12,000 40% 24% 20% 17% 14% 12% 62,000       89% 73% 62%
13,000 43% 26% 22% 19% 15% 13% 63,000       90% 74% 63%
14,000 47% 28% 23% 20% 16% 14% 64,000       91% 75% 64%
15,000 50% 30% 25% 21% 18% 15% 65,000       93% 76% 65%
16,000 53% 32% 27% 23% 19% 16% 66,000       94% 78% 66%
17,000 57% 34% 28% 24% 20% 17% 67,000       96% 79% 67%
18,000 60% 36% 30% 26% 21% 18% 68,000       97% 80% 68%
19,000 63% 38% 32% 27% 22% 19% 69,000       99% 81% 69%
20,000 67% 40% 33% 29% 24% 20% 70,000       100% 82% 70%
21,000 70% 42% 35% 30% 25% 21% 71,000         84% 71%
22,000 73% 44% 37% 31% 26% 22% 72,000         85% 72%
23,000 77% 46% 38% 33% 27% 23% 73,000         86% 73%
24,000 80% 48% 40% 34% 28% 24% 74,000         87% 74%
25,000 83% 50% 42% 36% 29% 25% 75,000         88% 75%
26,000 87% 52% 43% 37% 31% 26% 76,000         89% 76%
27,000 90% 54% 45% 39% 32% 27% 77,000         91% 77%
28,000 93% 56% 47% 40% 33% 28% 78,000         92% 78%
29,000 97% 58% 48% 41% 34% 29% 79,000         93% 79%
30,000 100% 60% 50% 43% 35% 30% 80,000         94% 80%
31,000   62% 52% 44% 36% 31% 81,000         95% 81%
32,000   64% 53% 46% 38% 32% 82,000         96% 82%
33,000   66% 55% 47% 39% 33% 83,000         98% 83%
34,000   68% 57% 49% 40% 34% 84,000         99% 84%
35,000   70% 58% 50% 41% 35% 85,000         100% 85%
36,000   72% 60% 51% 42% 36% 86,000           86%
37,000   74% 62% 53% 44% 37% 87,000           87%
38,000   76% 63% 54% 45% 38% 88,000           88%
39,000%   78% 65% 56% 46% 39% 89,000           89%
40,000   80% 67% 57% 47% 40% 90,000           90%
41,000   82% 68% 59% 48% 41% 91,000           91%
42,000   84% 70% 60% 49% 42% 92,000           92%
43,000   86% 72% 61% 51% 43% 93,000           93%
44,000   88% 73% 63% 52% 44% 94,000           94%
45,000   90% 75% 64% 53% 45% 95,000           95%
46,000   92% 77% 66% 54% 46% 96,000           96%
47,000   94% 78% 67% 55% 47% 97,000           97%
48,000   96% 80% 69% 56% 48% 98,000           98%
49,000   98% 82% 70% 58% 49% 99,000           99%
50,000   100% 83% 71% 59% 50% 100,00           100%
  ELIGIBILITY FOR LIMITED TREAD WEAR WARRANTY  
  1. To make a claim, the owner must present the original customer copy of Kumho ‘s Mileage Warranty Card (contact local Dealer or call 800-HI-Kumho – 800-445-8646), which records the date of purchase, name of purchaser, original mileage and identification of the vehicle to an authorized Kumho dealer.
  2. This limited tread wear warranty applies only to the original owner and is non-transferable.
  3. The owner shall pay the cost of mounting, balancing and other service charges or taxes.
  4. The owner must rotate the tires every 5,000 miles.
  5. The following are exclusions to the Limited Tread Warranty:
    • Tires branded "NA", "Blem", etc.
    • Tires exhibiting uneven or rapid wear which is caused by mechanical irregularlity in the vehicle such as alignment (a measured tread difference of 2/32nds of an inch or more across the same tire).
    • Tires worn-out or damaged due to:

      Improper inflation, improper mounting, uneven wear, overloading or off-road driving, run flat or racing, accident, fire or chemicals, use on RV or commercial vehicle, vandalism or gross abuse, defective mechanical condition of vehicle, road hazard damage (puncture, cut, impact break, etc.), and lack of tire rotation.

  ROAD HAZARD PROTECTION  

Every KH795/KR21 steel belted radial passenger tire that has been damaged due to normal road hazard conditions and cannot be repaired during the first 25% of the usable tread, will be replaced free of charge with an equivalent Kumho tire.

  24 HOURS ROADSIDE ASSISTANCE  

The Solus KR21 and the Road Venture APT have a 24 hour roadside assistance service coverage. This coverage extends 2 years from the date of purchase.

  CASING CREDIT  
  1. Casing of Kumho radial truck tires are warranted to remain serviceable up to the second retread.
  2. If an examination by Kumho shows that a casing of a Kumho radial truck tire delivers unsatisfactory service due to factors within the manufacturer’s control, Kumho will give a credit toward the purchase price of a comparable new Kumho tire in the amount indicated below:
    Tire Size Casing Value
    8.25R15 $30.00
    7.50R16 $30.00
    8R17.5 $30.00
    215/75R17.5, 235/75R17.5 $30.00
    225/70R19.5, 245/70R19.5 $30.00
    265/70R19.5, 285/70R19.5 $30.00
    8.2R16 $35.00
    255/70R22.5 $50.00
    9.00R20, 10R22.5 $60.00
    10.00R20, 11R22.5 $80.00
    295/75R22.5, 295/80R22 $80.00
    11.00R20, 12.00R20 $90.00
    10.00R22, 11.00R22 $90.00
    12R22.5, 315/80R22.5 $90.00
    12.00R24, 11R24.5 $90.00
    285/75R24.5 $90.00
    385/65R22.5, 425/65R22.5 $90.00

     

  3. Radial truck tires used in mining service are not eligible under this program.
  REPLACEMENT WARRANTY  

If you receive a replacement tire under this warranty, it will be covered by the manufacturer’s warranty and the supplemental limited mileage warranty that Kumho Tire U.S.A., then gives on that tire.

 

THIS IS THE ONLY EXPRESS WARRANTY GIVEN BY KUMHO APPLICABLE TO KUMHO/MARSHAL REPLACEMENT TIRES. KUMHO DOES NOT MAKE ANY OTHER EXPRESS WARRANTY OR IMPLIED WARRANTY OF MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

 

KUMHO DOES NOT AUTHORIZE ANY OTHER PERSONS, INCLUDING AUTHORIZED DEALERS TO CHANGE THIS WARRANTY OR CREATE ANY OTHER OBLIGATION IN CONNECTION WITH KUMHO/MARSHAL TIRES. KUMHO WILL NOT DO ANYTHING OTHER THAN WHAT IS STATED IN THIS WARRANTY IF A DEFECT IS FOUND TO EXIST IN A KUMHO/MARSHAL REPLACEMENT RADIAL TIRE. ALL OTHER REMEDIES ARE EXCLUDED, INCLUDING ANY OBLIGATION OR LIABILITY ON THE PART OF KUMHO FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES (SUCH AS LOSS OF USE OF CAR, LOSS OF TIME OR INCONVENIENCE) ARISING OUT OF A DEFECT.

 

THE REMEDIES SET FORTH IN THIS LIMITED WARRANTY ARE THE SOLE AND EXCLUSIVE REMEDIES FOR BREACH OF WARRANTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT MAY VARY FROM STATE TO STATE.

 

 
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